Feedback Coverage
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Feedback Coverage

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Article summary

Monitoring your feedback system

Using the Feedback Coverage dashboard, school leaders can immediately answer questions like:

  • How often is feedback being given?
  • Who is receiving feedback?
  • Who is giving feedback?
  • Who is not receiving feedback?
  • Who is not giving feedback?
  • Is feedback being given evenly across the Habits?

This dashboard can be used as a monitoring tool so that leaders can find out very quickly if feedback is being given and received with the intended regularity.

To access this dashboard, navigate to Dashboards > Feedback Coverage

Applying filters to the Feedback Coverage dashboard

Below is a key with descriptions of all the features available on your Feedback Coverage dashboard.

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AreaFeature description
1Click on the filter icon to hide or reveal the filters box
2Click on 'Clear all' to clear all filters
3Click on 'My Searches' to access past searches you have saved (See the 'Using My Searches' section below)
4Use the 'Academic Year' filter to switch between academic years (The current academic year is the default year when you navigate to the page)
5Use the 'Timeframe' filter to determine the time period for which you wish to view your data (See the 'Selecting different timeframes' section below for a full explanation)
6Use the 'Teacher Type' filter to view data for one or more groups of teachers
7Click on 'Apply filters' to apply the filters you have selected
8Click on 'Cancel' to hide the filters box

Using 'My Searches'

The 'My Searches' button allows you to save your favourite filter settings in all dashboards.

Below is a key with descriptions of all the 'My Searches' features.

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AreaFeature description
1Field to enter your preferred search name
2Click on 'Save Current' to save the current set of filters you have applied to the dashboard
3Click on the hyperlink to open the dashboard with your preferred filters
4This box indicates the dashboard to which this saved search applies
5Click on the rubbish bin icon to delete the saved search

Saving a new search

Step 1
Select the filters you want to apply in the dashboard, for example:
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Step 2
Click on the 'My searches' button then enter your preferred search name, for example, 'ECT whole lesson feedback'.
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Step 3
Click on 'Save Current' to save your search name along with the selected dashboard filters.

Selecting different timeframes

1. Year to date
The default setting is 'Year to date', so the data you are viewing when you first land on the page is from the first day of this academic year up to today.

2. Half term range
In the 'Timeframe' filter, select 'Half term range', then specify the 'Start Term' and 'End Term' to compare the data between two half terms.

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Click on 'Apply filters' (Area 7 in the key above) to apply the filters you have selected.

3. Specific date range
In the 'Timeframe' filter, select 'Date range' then click in the 'Date Range' filter to reveal a calendar. Select a start date and an end date in the calendar. Your selected date range will then be highlighted in navy blue.

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Click on 'Apply filters' to apply the filters you have selected.

Feedback Coverage dashboard 'Overview'

Below is a key with descriptions of all the features available in the 'Overview' section of your Feedback Coverage dashboard.

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AreaFeature description
1'Overview' is highlighted, indicating that data from all feedback records is represented in this section
2This header displays the timeframe selected in the filters table
3The 'Total Visits' tile displays the total number of feedback records created for the selected timeframe as well as a comparison with the same period from last year, where available
4The 'Average Visits per Day' tile displays the average number of feedback records created per school day for the selected timeframe
5The 'Days in Period' tile displays the number of school days that were counted in this analysis
6The 'Quick Actions' tile gives you the option to click on the 'View Trust Dashboard' button to view the equivalent data at trust level, if you have the relevant permissions
7Hover over the line graph to show the 'Cumulative Records' total month on month

Feedback Coverage dashboard 'By Teacher Type'

Below is a key with descriptions of all the features available in the 'By Teacher Type' section of your Feedback Coverage dashboard.

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AreaFeature description
1'By Teacher Type' is highlighted, indicating that the headlines in this section relate to the frequency of feedback records created by Teacher Type
2This header displays the timeframe selected in the filters table
3The 'Most Feedback' tile displays the Teacher Type that has received the most feedback in the selected timeframe
4The 'Least Feedback' or 'No Feedback' tile displays the Teacher Type that has received least feedback in the selected timeframe
5The 'Total Visits' graph displays a breakdown of the count of feedback records created by Teacher Type from highest to lowest in the selected timeframe
6The 'Over Time' graph displays a breakdown of the number of feedback records created by Teacher Type month on month in the selected timeframe. Hover over the graph to reveal a summary of the data for a specific month
7The 'Key Insights' tile provides summary sentences about the data

Feedback Coverage dashboard 'By Category'

Below is a key with descriptions of all the features available in the 'By Category' section of your Feedback Coverage dashboard.

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AreaFeature description
1'By Category' is highlighted, indicating that the data in this section shows a breakdown of feedback records created by feedback category
2This header displays the timeframe selected in the filters table
3The 'Most Feedback' tile displays the feedback category for which the most records have been created in the selected timeframe
4The 'Least Feedback' tile displays the feedback category for which the fewest records have been created in the selected timeframe
5The 'Total Visits' graph displays a breakdown of the total number of feedback records created by category in the selected timeframe
6The 'Over Time' graph displays a breakdown of the number of feedback records created by Category month on month in the selected timeframe
7The 'Key Insights' tile provides summary sentences about the data

Feedback Coverage dashboard 'By Subject / Year'

Below is a key with descriptions of all the features available in the 'By Subject / Year' section of your Feedback Coverage dashboard.

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AreaFeature description
1'By Subject / Year' is highlighted, indicating that the data in this section shows a breakdown of feedback records created by subject and year group
2This header displays the timeframe selected in the filters table
3The 'Most Feedback' tile displays the subject for which the most feedback records have been created in the selected timeframe
4The 'Least Feedback' tile displays the subject for which the fewest feedback records have been created in the selected timeframe
5The 'Most Feedback' tile displays the year group for which the most feedback records have been created in the selected timeframe
6The 'Least Feedback' tile displays the year group for which the fewest feedback records have been created in the selected timeframe
7The 'Subject Frequency' graph displays a breakdown of the count of feedback records created by subject from highest to lowest in the selected timeframe
8The 'Year Group Frequency' graph displays a breakdown of the count of feedback records created by year group in the selected timeframe
9The 'Key Insights' tile provides summary sentences about the data

Feedback Coverage dashboard 'Summary Tables'

Below is a key with descriptions of all the features available in the 'Summary Tables' section of your Feedback Coverage dashboard.

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AreaFeature description
1'Summary Tables' is highlighted, indicating that this section is displaying summary tables of feedback received and feedback given
2This header displays the timeframe selected in the filters table
3The 'Teacher Summary' table displays records of how often teachers have received feedback in the selected timeframe
4Start typing a teacher's name or 'Teacher Type' in the 'Search' box to filter the table
5Click on the 'x' next to the 'Search' box to clear the contents
6Click on the 'Show zero feedback only' button to view teachers who have received no feedback in the selected timeframe
7Click on the 'Export to CSV' button to download the table into spreadsheet format
8Click on the 'Records' column header to sort the count from lowest to highest, then click again to sort from highest to lowest
9Click on the 'Last feedback' column header to sort the dates so you can immediately see which teacher received feedback the furthest back in time and the most recently
10The 'Feedback User Summary' table displays records of how often leaders have given feedback in the selected timeframe
11Click on the 'Rows per page' dropdown arrow then select 15, 20, 25 or 30 to change the number of rows displayed in the table
12The 'Coverage by Habit' table displays the spread of feedback recorded against each Habit in the selected timeframe
13The 'All Feedback users' row displays the total number of pieces of feedback recorded by all leaders against each Habit in the selected timeframe

Exporting data from the Feedback Coverage dashboard

There are three ways to export data from your Feedback Coverage dashboard.

1. Exporting the whole dashboard
Export the whole Feedback Coverage dashboard in PDF format by clicking on the 'Print Report' button on any of the dashboard pages.

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2. Exporting graphs
Click on the 'Burger' (the three straight lines) next to any graph to export in SVG (image), PNG (image) or CSV (spreadsheet) format.

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3. Exporting information from Summary Tables

Navigate to Dashboards > Feedback Coverage > Summary Tables then click on the 'Export to CSV' button on either of the tables to download the data in spreadsheet format.

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Top tips đź’ˇ

Who is receiving and giving feedback?
Many schools use the Feedback Coverage dashboard regularly to check their feedback schedule is being followed by leaders. To use this strategy in your school, do the following:

  • Navigate to Dashboards > Feedback Coverage > Summary Tables
  • Apply the required timeframe filter
  • In the 'Feedback User Summary' table, use the sort feature on the 'Records' column to see how many feedback records have been created by leaders in the selected timeframe

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Tracking feedback coverage by Habit
Looking at schools’ data on the Feedback Coverage > Summary Tables > Coverage by Habit page, one observation we have made is that there can be a natural tendency for the behaviour or classroom culture Habit to be the area where most feedback is given, especially where leaders are conducting shorter lesson drop-ins. This raises useful questions about how much coverage we are giving to each area of pedagogy and about leaders’ varying levels of confidence in giving feedback across our Habits.


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